Research Papers

Globalisation and Brand

Globalisation and Brand
Last week I had some house guests visiting from India, they had come over to take part in a presentation of some recent research I have been conducting at Lancaster University into the
growth and performance of the Indian contact centre industry. Whilst they were with me I was thinking about my talk this evening. Their visit reminded me of several things in relation to ideas of globality. Firstly the very fact they had hopped on a plane, flown several thousand miles and, without a break were sitting in the Lake District having dinner with me...
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